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Your Privacy Choices at 1winbet

Our Privacy Policy gives you a clear view of the data we collect when you open your account, verify access, use UPI, Paytm or PhonePe, and contact support.

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CONTACT PATHS

Three Ways to Reach Us

Privacy questions should reach a team that can trace the account path, not a generic inbox. Use the channel that matches your request: email for formal privacy rights, chat for account access concerns, or account settings when you need a correction. We may ask for proof that the account is yours before acting on data access, change or deletion requests.

Team online

Privacy email

Send privacy requests from the email linked to your account. Include your account ID, the data request you want us to handle, and any UPI, Paytm or PhonePe reference that helps us locate the record.

Live chat handoff

Use live chat when your privacy question is linked to a recent login, cookie setting or wallet entry. Our support team can pass the case to the privacy queue after account checks are complete.

Account settings

Some details can be corrected from your account area, such as contact fields or notification choices. For data you cannot edit yourself, send a request and we will explain the next step.

ACCOUNT SAFETY

Six Privacy Controls We Apply

We handle privacy with controls you can ask about and, where allowed, exercise. The policy covers collection, purpose, storage, sharing, cookies, security checks and contact routes.

Data minimisation

We ask for account data that supports registration, verification, wallet activity, customer care and legal duties. Extra documents are requested only when a check cannot be completed with the details already on file.

Cookie choice

Cookies help keep you signed in, remember language choices and measure site health. You can change browser cookie settings, though some account and security functions may not work correctly without essential cookies.

Payment records

UPI, Paytm, PhonePe and Google Pay references are kept with account and wallet records so we can match deposits, verify withdrawals and answer privacy requests linked to a transaction.

Access security

We use login checks, device signals and session records to spot unusual access attempts. These security records help protect your account and may be retained even after other profile details are changed.

Retention rules

Records are kept only for as long as needed for account services, dispute handling, legal duties, security checks or tax and payment records. After that, we delete or anonymise data where practical.

Request handling

You can ask for access, correction, deletion or a copy of certain account data. We verify your identity first, then respond with what we can provide under applicable local law.

Privacy Policy Questions for India

These answers explain how the Privacy Policy applies to your account, payment records, cookies and support messages. They are written for everyday account use in India, while recognising that local law can affect what we can offer or change. If your case involves a payment reference or identity check, include those details when you contact us.

We collect the details you provide, such as contact data, account credentials, verification material, device signals and session records. We also keep payment references when you use UPI, Paytm, PhonePe or Google Pay.

Payment references help match wallet activity to your account, resolve disputes, verify withdrawals and answer privacy requests. We keep only the records needed for these purposes and legal duties linked to account payments.

Yes, you can request a copy of certain account data where local law allows it. We will verify that the account belongs to you before sending data or explaining why a record cannot be shared.

Cookies support login sessions, language settings, security checks and site measurement. You can manage cookies in your browser, but essential cookies may be needed for account access and fraud-prevention checks to work correctly.

You can correct some profile details inside your account. For deletion or wider changes, send a privacy request. Some records, such as payment or security logs, may need to remain for legal or risk reasons.

Only teams that need the case can access the request, such as privacy, support, payment checks or security staff. External service providers may assist where needed, under data-handling duties tied to our policy.

Your privacy rights may depend on applicable local law, and account access is available where local law permits. Even when access rules differ, you can still contact us about account data we hold.

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